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Practice Policies

Initial Interview

You will be evaluated by a trained and licensed provider. We wish to take this opportunity to welcome you and to state some basics principles we believe are essential in establishing a good relationship between us. 

Please read through this information, asking questions as needed.

 

Initial Interview: Your first history and physical are considered an evaluation interview and exam. At the time of this appointment, the following decisions will be made for you: 

Appointments: Each appointment will varies in length depending on your chief complaint. Typically, 40 min infusion appointments take just under 2 hours, 4-hour infusions are typically around 5 hours in length. At the end of each appointment, you can plan for your next appointment, or you may also book all your prescribed appointments at once.

Cancellations: If you find that you need to cancel an appointment, please give us as much notice as possible so that we a schedule people that are on our waiting list. You will be personally charged for your appointment if not cancelled at least 24 hours in advanced other than for emergency reasons. 

Payments: We would greatly appreciate payment in full for each office visit prior to the start of your appointment. If you do not have a charge card. We will accept cash and check. Please make checks out to "Magic Health Care"

Insurance: Insurance is an agreement between you and your insurance company as to how treatment will be paid for. We currently do not directly participate in insurance plans. However, we will assist you in any way possible by providing receipts and necesary documentation. You should check your insurance company representative to find out specific requirements and limitations of this coverage. Payments for services received through Magic Health Care and ultimately your responsibility. 

Confidentiality: All information regarding the specific nature of your treatment is maintained at Magic Health Care and is considered confidential within the office unless specified by you in writing. However, each provider at this office reserves the right to use specialty consultation with other medical providers at the office as deemed necessary.

We follow HIPPA and maintain confidentiality. 

If you have any questions about this notice, or if you want to object to or complain about any or disclose or exercise any right as explained above, please contact:

DSHS HIPPA Privacy Office

Mail Code 1915

P.O BOX 149347 

Austin TX, 78714-9347

Call# 512-458-7111

Refund Policy 

All refunds or credits will be honored in patient cancelled treatment ahead of time and  had previously paid for the 

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